Store Policies

  1. Can I create my own store policies?
    • Yes, you can create & edit store policies after creating your store. You can view them in the store policies section in the Profile tab.
  2. What all policies can I create/ edit?
    • You can edit policies related to returns, refunds, cancellations and FAQs on payments and shipping. You can review the default store policies from your profile and make changes if needed.
  3. Where will customers view my store policy?
    • Customers will be able to view your store policies on your storefront in the ‘About Us’ section. To retain their trust, you should provide services inline with the policies on your store front.
  4. I am unable to add more content to my policy after a point?
    • There is a 5000-character limit on every policy. Please rephrase your policy to ensure it is within the character limit. Ensure to save your policy after making changes.
  5. My changes to store policies are not reflecting. What should I do?
    • Please ensure that you are connected to the internet. After creating a policy, save the policy. Select your new policy and not the default store policy