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Troubleshooting and FAQ on How to Import Catalog from Amazon?

  • Updated

Troubleshooting:

  • Error in Mapping: If any fields are not as per the mappings in Step 5, the import process will generate undesired result. You can correct your inputs in the Amazon Catalog File, or edit in the converted SmartBiz Template before using Upload Modified File.
  • Missing Product Data: If some product details are missing after the import, verify the information in the Amazon Catalog Template. Ensure that all required fields are filled before uploading.
  • File Issues: Ensure the file is saved correctly before uploading. Don’t forget to save after making any changes.

FAQ:

  1. Can I import products from multiple Amazon catalogs at once? Yes, you can import multiple catalogs, but each file must be processed separately.
  2. How frequently can I import catalogs from Amazon to SmartBiz? You can import your product catalog as often as needed, depending on how frequently you update your Amazon listings. Although, the file conversion may take some time.