In this article, we will cover the following topics:
1. When will I receive payment for my orders?
You will receive payment for your order in 2-3 business days after the customer has successfully made their payment on your Smartbiz store.
2. What are the transaction fees?
Depending on the mode of payment selected by the customer, the following transaction fees will be applied for an order.
| Payment Methods |
Platform Fees* per Transaction (exclusive of applicable taxes) |
| Debit Cards more than Rs. 2000(except Rupay cards) | 2% |
| Debit Cards less or equal to Rs. 2000 (except Rupay cards) | 2% |
| Rupay Debit Card | 2% |
| UPI | NIL |
| Credit Cards (Visa / Master / Rupay) | 2% |
| Credit Cards (Amex/Diners) | 2% |
| Net Banking (HDFC and ICICI) | 2% |
| Net Banking (KOTAK, SCB and AXIS) | 2% |
| Net Banking (All other banks) | 2% |
| Mobile Wallets other than Paytm | 2% |
| EMI/ Cardless EMI (Zest money, Flex money, Bajaj finserv, Walnut 369) | 2% |
| Paylater (epay later, Get simpl, pay later icici, Lazypay) | 2% |
| Settlement cycle (domestic) | T+2 days |
| *Platform fee: Razorpay levies a platform fee for the payment acceptance infrastructure and related services provided by it. Specifically, the platform fee comprises the following: | |
| (a)Merchant Discount Rate (MDR): the fee charged in relation to settlement of the transactions, and includes the interchange fee, switching fee and any other fees that may be levied by acquiring banks, card networks, issuing bank or any other participant entity involved in the payment chain for completion of the transaction. Where the limits on MDR are not specified under applicable law, MDR is charged in accordance with market practice and per the charges specified by our banking partners and other participants in the payment processing flow. | |
| (b) Technology Fee: Charge levied by Razorpay on the merchant towards: providing a unique, seamless and best in class payment experience for the merchant’s customers. *Setup & AMC cost is non-refundable. (waived off ) *For Rupay Debit Cards and UPI transactions, Platform Fees comprises of zero MDR (in accordance with current regulations) and technology fees only. |
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