Introduction
Promotional offers like Buy X Get Y Free are a powerful way to increase order value and encourage customers to buy more products together. This article explains how you can create a Buy X Get Y free product offer using SmartBiz, and verify it on your website. Setting up this offer correctly helps boost conversions, clear inventory, and improve customer engagement.
Prerequisites
Before you begin, ensure that:
- You are logged in to Desktop Seller App.
- Your products are already added and live on your store.
- You have sufficient inventory for both the buy products and the free product.
In this article, you’ll learn how to:
- Create a Buy X Get Y offer
- Select buy products and free products
- Set offer duration and save the offer
- Verify the offer on your website
- FAQs
a) How to create a Buy X Get Y offer
1. Log in to Desktop Seller App.
2. Navigate the Growth section from the dashboard
3. Go to Offers & Discounts. Now click on Create Offer.
4. Select the offer type Buy X Get Y.
b) How to select buy and free products
1. Enter a clear Offer Name (for example: Buy 2 Get 1 Free).
2. Under Buy Products, select the products customers must purchase (X) and to do this, click on Specific Products.
- Example: Men’s casual wear or blue slim-fit jeans
3. Now select the product you want to offer for free (Y) and set the free product quantity (e.g., 1 unit free).
4. Set the required quantity (e.g., buy 2 units)
5. Now select the Offer Type as Free Product.
c) How to set offer duration and save the offer
1. Select the Start Date for the offer (for example, today).
2. Select the End Date (for example, tomorrow or a campaign end date).
3. Review all offer details carefully. Click Create Offer to save and activate the promotion.
d) How to verify the offer on your website
1. Go to your store website and open the All Products page.
2. You’ll see the Buy X Get Y Free tag displayed on eligible products.
3. Add the product to the cart.
4. Open the Cart page by clicking on the Cart icon.
5. Select the available free gift from the options shown.
6. Confirm that the free product discount is applied correctly.
7. Proceed to Checkout to complete the flow.
FAQs
Q1: Can customers mix different products to qualify for the offer?
Yes. Customers can choose any valid combination of the selected buy products.
Q2: Will the free product automatically apply in the cart?
Customers need to select the free product from the available options in the cart.
Q3: Can I edit or stop the offer after creating it?
Yes. You can edit or disable the offer anytime from Offers & Discounts.