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Set up Shiprocket account - Desktop View

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Introduction

This feature provides a seamless way to integrate Shiprocket, ensuring timely deliveries and enhanced customer satisfaction while minimizing operational complexities.

Introduction 
Link existing Shiprocket account

If you already have a Shiprocket account with the same phone number, you can link it to your SmartBiz account by following the below steps.

1. Login to your SmartBiz account and click on Settings

2. Navigate to the Delivery Settings section to manage your shipment options.

3. Initiate the setup process by clicking on Setup Now to configure your delivery details.

4. Enter the email address of your existing Shiprocket account in the provided field.

5. Now Confirm your email address and proceed with the setup.

6. Click on Create Account to link your Shiprocket account with your SmartBiz account.

7. Enter the One-Time Password (OTP) sent to your registered phone number to verify your identity.

8. Finalize your setup by clicking Confirm to save all delivery and contact settings.



 

Create and link Shiprocket account

To Create a new Shiprocket account and link to your SmartBiz account, follow the below steps.
 

1. Click on Settings from the left-hand menu

Access the settings to initiate the configurations essential for linking your Shiprocket account effectively.

Click 'Settings' 

2. Navigate to Delivery Settings

Navigate to delivery settings to streamline your shipping options and enhance your customer satisfaction through efficient order fulfillment.

Click 'Delivery Settings' 

3. Click Setup Now under Shiprocket integration

Begin the setup process, which will pave the way for integrating Shiprocket into your delivery workflow.

Click 'Setup Now' 

4. Click "Create Account"

Establish your Shiprocket account, a crucial step in enabling faster and more reliable shipping solutions.

Click 'Create Account'

5. Prompt shows the Shiprocket is been enabled successfully

Follow the prompt to proceed, ensuring that your account is set up with the necessary credentials.

Click here

Shiprocket is a pre-paid service. You will get free credits of INR. 500 in your Shiprocket account after you create an account.

Note: You will need to maintain a minimum balance of Rs. 200 in your Shiprocket wallet subsequently. Follow the below steps to top up your wallet:
 

6. Fund your Shiprocket Wallet

Fund your Shiprocket account, empowering you to manage shipping costs efficiently and avoid service interruptions.

Click 'Add Money' 

7. Enter Amount and Click "Add Money"

Enter the required amount of money to top-up your Shiprocket wallet balance. 

Enter Amount 

Click 'Add Money' 

8. Complete Payment

Initiate the payment process, crucial for activating your account and unlocking shipping functionalities. You can add money using multiple payment modes – UPI, Credit card, Netbanking, etc. Check out using your selected payment mode and complete your payment.

Click 'Proceed to Pay'

Add a new pickup address

  1. For shipment pickup, there is an option to add multiple pick up addresses in a dropdown.
  2. This is not available in the Smartbiz app and you need to use the Shiprocket website to update this.
  3. First step is to go to www.shiprocket.in and click ‘login’.
  4. Login to your Shiprocket account using your phone number. Enter the OTP that you received on your phone.
  5. Now go to the ‘settings’ page and click on ‘manage pickup addresses’ under the ‘pickup address’ tab.
  6. On this page, click on ‘add pickup address’ and add your new address.
  7. Once you have updated the new address, verify using OTP.
  8. Update the OTP and click ‘Save Address’ to add the new pickup address.
  9. Now go back to the Smartbiz app and you will see the new address in the drop down for ‘pickup address’.

 

FAQs

Q1. Do I need to add money every time before shipping an order?
No, you can maintain a sufficient wallet balance in advance to ensure uninterrupted shipping.

Q2. Can I use multiple payment methods to top up my wallet?
Yes, Shiprocket supports UPI, credit card, and net banking for wallet top-ups.