Introduction
A size chart helps customers choose the right size before placing an order. Adding accurate size information reduces size-related returns, builds customer confidence, and improves overall shopping experience—especially for categories like apparel, footwear, and accessories.
This article explains how to upload or remove a size chart for a product on SmartBiz.
Prerequisites
Before you begin, ensure that:
Your SmartBiz store is active
The product is already listed in your catalog
You have a size chart image ready (clear, readable, and relevant to the product)
Add a Size Chart to a Product
Follow these steps to upload a size chart:
Open the SmartBiz app and go to the Catalog section.
Locate the product and click the three-dot (⋮) menu next to it.
Select Edit Product.
Scroll to the Size section.
Click Choose Image to upload your size chart.
Select the image and tap Upload Image.
Click Save Changes to apply the update.
Once saved, the size chart will be visible to customers on the product page.
Remove a Size Chart from a Product
To remove an existing size chart:
Go to Catalog and find the product.
Click the three-dot (⋮) menu and select Edit Product.
In the Size section, click the Cross (✕) icon on the uploaded size chart image.
Click Save Changes.
The size chart will be removed from the product listing.
Adding a size chart is a simple but effective way to improve product clarity and customer trust. By keeping size information accurate and up to date, you create a smoother buying experience and reduce post-order issues.
FAQs
Which products should have a size chart?
Products with size variations, such as clothing, footwear, or accessories, should include a size chart to help customers choose correctly.
Can I upload different size charts for different products?
Yes. Size charts are added at the product level, so each product can have its own chart.
What format should the size chart be in?
Upload a clear image that is easy to read on mobile devices. Ensure text and measurements are legible.
Can customers download the size chart?
No. Customers can view the size chart on the product page but cannot download it.
Will adding a size chart reduce returns?
Yes. Clear sizing information helps customers make informed decisions, which can reduce size-related returns.