Introduction
Sharing your online store helps customers find your products and place orders directly. Promoting your store online and offline increases visibility, brings repeat customers, and drives sales beyond walk-in orders.
Prerequisites
Before sharing your store, ensure the following are completed:
Payment setup is completed
At least one product is added to your catalog
A. How to share your store/ product with customers?
B. Where should you share the link?
A. How to share your store/ product with your customers?
You can share your online store directly from the SmartBiz app using a store link or a QR code. These options allow customers to open your store instantly, browse products, and place orders without visiting your physical location.
Follow the steps below to share your store:
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Open the SmartBiz app homepage.
Your online store URL is displayed on the homepage once your store is ready.
Note: The store URL is visible only after payment setup is completed and at least one product is added.
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Click on "Visit your website" to start sharing your store with customers.
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Alternatively, go to Profile in the SmartBiz app by clicking on the store name.
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Click on Share store.
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Choose how you want to share your store:
QR Code: Customers can scan the QR code to open your store instantly. You can download and share this QR code on social media, chat platforms like WhatsApp, or display it inside your physical stor
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Website Link: Customers can click the link to visit your online store. You can share this link through chat, social media, email, SMS, or other digital channels.
You can also use the QR code offline by placing it on placards, standees, brochures, or other in-store marketing materials. This helps customers return to your online store for future purchases.
B. Where should you share your link?
Use multiple channels to reach more customers.
Social media
Share your store on social media by:
Adding the store link to your profile description
Posting products on feeds or stories with the store link
Creating highlights for products or FAQs
Email or SMS to existing customers
Send your store link to existing customers via email or SMS. This helps drive repeat visits and organic traffic to your online store.
Friends and family
Share your store with friends and family to build early visibility and receive honest feedback.
Chat and instant messaging
Use platforms like WhatsApp to connect with customers. You can send store links using:
Broadcast messages
Saved templates
Automated updates for new products or offers
When customers receive your store link or scan the QR code, they can browse products, place orders, and make payments directly on your online store.
Best Practices: What to Post on WhatsApp and Instagram to Get More Clicks
Sharing your store link works best when customers also see attractive content that makes them curious to click. Instead of only sending the store URL, sellers should combine the link with relevant photos, short text, and regular content updates.
1. Use product photos that immediately attract attention
Customers usually decide within seconds whether to click, so product images should be clear and visually appealing.
Recommended photo types:
- Bright, high-quality product images with clean background
- Close-up photos showing product details
- Lifestyle photos showing the product in actual use
- Multiple angles for premium or detailed products
- Bestselling products placed first in posts
For WhatsApp Status or Instagram Stories:
Use one strong product image instead of many crowded images.
2. Write short text that creates curiosity
Long text usually gets ignored. The most effective captions are short and direct.
Good examples of text:
- New arrivals just added ✨
- Limited stock available
- Festive collection now live
- Bestselling designs available today
- Shop directly here
The message should clearly tell customers why they should click now.
3. Always include a clear action statement
Every post should guide the customer toward the next action.
Useful call-to-action examples:
- Click to explore products
- Order directly from my store
- Tap to shop now
- Scan QR code to browse
Without a clear action line, customers may see the post but not open the store.
4. Use different content formats regularly
Customers engage more when content changes instead of repeating the same style.
A seller can rotate between:
- Product promotion: featured products, offers, combos
- New arrivals: newly added catalog items
- Behind-the-scenes: packing orders, store preparation, new stock arrival
- Customer trust content: happy customer feedback or repeat orders
- Festival content: occasion-based promotions
- Educational content: how to use, style, or choose products
This keeps the store active in the customer’s mind.
5. WhatsApp works best for direct and personal communication
For WhatsApp:
- Share individual product links with known customers
- Use broadcast messages for offers
- Post best products on WhatsApp Status
- Share QR code in customer chats when customers ask for details
WhatsApp performs better when messages feel personal and relevant.
6. Instagram works best for visual consistency
For Instagram:
- Maintain similar visual style across posts
- Add store link in bio
- Use stories regularly for offers and updates
- Create highlights for categories such as New Arrivals, Offers, Bestsellers
A consistent profile builds stronger trust.
7. Post content that answers customer buying questions
Content gets more clicks when it solves hesitation.
Examples:
- Price mention where suitable
- Delivery availability
- Material or size details
- Offer validity
- Product usage
This helps customers decide faster.
8. Plan content instead of posting randomly
Sellers should post regularly rather than only during sales periods.
A simple content rhythm can be:
- Product feature post
- Offer post
- Customer feedback post
- New arrival post
Consistency improves recall.
Strategic Note
Good content does two things together:
- Builds trust
- Creates click intent
A customer is more likely to visit your store when the content clearly shows value, looks professional, and gives a reason to act immediately.