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Prepaid Offers on Checkout

  • Updated

SmartBiz allows brands to create offers designed to encourage customers to choose prepaid payments over Cash on Delivery (COD). Since COD orders often result in higher Return to Origin (RTO) rates, these offers help brands reduce RTO while driving more prepaid transactions.

Brands can set up prepaid-specific offers in two ways:

  • Percentage Discount: For example, offer a 5% discount on the total order value for prepaid orders.
  • Flat Discount: For example, offer a flat INR 50 off on all prepaid orders.

These flexible options help brands effectively incentivize prepaid payments, enhancing both customer experience and operational efficiency.

Creating Prepaid Offers on the SmartBiz Desktop App

To set up prepaid offers, follow these steps on the SmartBiz desktop app.

Please note: This feature is currently available only on the desktop version and not on the mobile app.

How to Create a Prepaid Offer on the SmartBiz Desktop App

1. Navigate to the Payments Tab
On the left-hand side of the SmartBiz desktop app, click on the ‘Payments’ tab.

2. Access the Prepaid Offer Section
Under the Payments section, you’ll find ‘Discount on Prepaid Offer’. Click on ‘Create Offer’ to set up your prepaid offer on your storefront.

3. Choose Your Offer Type
You will now see two options:

    • Percentage Discount
    • Flat Amount Discount

4. Set Up a Percentage Discount

    • Choose Percentage Discount and enter the percentage value (e.g., 5%) you wish to offer on prepaid orders.
    • You can also set a minimum cart value (e.g., INR 1000) and a maximum discount cap (e.g., INR 100).
    • Example: "5% off up to INR 100 on orders above INR 1000".
      Note: Both the minimum cart value and the maximum discount are optional fields.

5. Set Up a Flat Amount Discount

    • Choose Flat Amount Discount and specify the flat discount (e.g., INR 50).
    • You can also set a minimum cart value (e.g., INR 500).
    • Example: "INR 50 off when cart value is over INR 500".

6. Manage Offers: Create, Edit, or Delete

    • Please note that only one offer can be active on your store at any time.
    • If you wish to edit an active offer, you’ll first need to delete it and then create a new one.